This one is for all the Managers/Owners/Executives out there!
Do you all understand the difference between creating sales and performing customer service? I hope so, because one of the common reasons I discover that clients of mine are combating when looking to increase their sales figure is customer service.
Let me be more specific:Â When the ratio […]
Entries from February 2009
Did you hire a salesperson or a customer service representative?
March 18th, 2008 · No Comments
Tags: Sales Philosopy
It’s the Economy Stupid!
March 6th, 2008 · No Comments
Do any of you out there remember that one? I sure do!
At any rate, I have had my ear on the ground lately and have been noticing a rising sense of anxiety among the small business people and sales people I work with/for and socialize with. This is understandable, if they are reading the paper […]
Tags: Sales Philosopy